Comments for Japanese Rice Cooker Store

Comment on Zojirushi Rice Cooker Review by Luz Byrne

Luz Byrne — Wed, 19 Oct 2011 05:41:50 +0000

I want to know if you can let me know how to set up the timer for the Zoijrushi GD05. I bought it in Japan and all instructions are in Japanese. I benefit from your video on how to cook the rice and would like to know if you have other videos that can help me. Thank you in advance.
Luz

Comment on Zojirushi Spare Parts for Rice Cookers by Andrew

Andrew — Mon, 04 Jul 2011 09:20:04 +0000

Hi Elizabeth,

Where are you based? I had a look on the Zojirushi site and as you discovered, they do not have a listing for replacement parts for that model. I would contact Zojirushi directly via their website http://zojirushi.com/support/customer_service.html and hopefully they will be able to assist you.

All the best. Let us know how it goes.

Comment on Zojirushi Spare Parts for Rice Cookers by Elizabeth Thorpe

Elizabeth Thorpe — Sat, 02 Jul 2011 00:02:44 +0000

I am looking for a replacement pan on my rice cooker/warmer that I bought about 12 years ago. It is a Zojirushi cooker model no. NMDC-R18. Can you tell me where I can find one. The Zojirushi website did not list having spare parts for my model. It is probably too old. Thank you for your help.

Comment on Best Japanese Rice Cooker by bunly

bunly — Fri, 24 Jun 2011 12:26:18 +0000

What is the best brand?

Comment on Best Price Sanyo ECJ-HC55S by Brad

Brad — Thu, 02 Jun 2011 13:56:56 +0000

Your site has been more than helpful in my search for a rice cooker and I will probably continue to come back to it even after I get mine. Two questions plague me and keep me from my final purchase. I really don’t like the nonstick “coatings” that abound, I feel these can “off-gas” into the food or scratch off into the food as it breaks down in age, are there any cookers that have a ceramic or metal pan? and second. for a family of 4 do I get a 5 to 5.5 C or a 10 cup? most of the time I make only 2C dry rice, but does this leave room for steaming veggies or such on top? Thanks for your help. Keep up the good work!

Comment on Zojirushi NP-HBC10 by Andrew

Andrew — Sun, 22 May 2011 01:55:44 +0000

Hi Rosita,

Sorry to hear that the non-stick coating started to come off. In my experience, I have never had any problems at all with my inner cooking bowls. How often did/do you use your rice cooker?

Comment on Zojirushi NP-HBC10 by Rosita

Rosita — Mon, 09 May 2011 21:01:10 +0000

I bought this rice cooker about 2 years ago. Today I am shocked to see the coating of the rice pan coming out. It is really surprised me as I have paid more than US$300.00 for this rice cooker. It is a very expensive rice cooker. And because of the reputation of Zojirushi, I am willing to pay that much of money for a rice cooker.
But I am really really disappointed about their products that I will take a second or third thoughts or just never buy this brand name products in the future. I will let all my friends to know about it too.
Moreover their customers service are not very helpful, they only ask me to pay US$77.00 for a new rice cooking pan. It is really a bad bad customers service. I highly recommend the company to provide more professional training to their employees.
And I would like people to think before they make the decision to buy any products from Zojirushi.

Comment on Zojirushi Spare Parts for Rice Cookers by Andrew

Andrew — Wed, 13 Apr 2011 08:17:29 +0000

Hi Mark, I found your email before your comment. Glad I could help.There are lots of spare parts for a number of different Zojirushi rice cookers, even ones that are on longer produced, on the Zojirushi website: http://www.zojirushi.com/user/scripts/user/model.php?product_category_id=3

Comment on Zojirushi Spare Parts for Rice Cookers by Mark S. Anderson

Mark S. Anderson — Thu, 07 Apr 2011 05:29:53 +0000

I need a new pan for my Zojirushi NS-RNC10 Rice Cooker. It seems my wife tossed it out in the garbage. Can you sell me this part?

Comment on Compare Sanyo ECJ-JG10W vs Zojirushi NP-HTC10 by Andrew

Andrew — Mon, 28 Mar 2011 03:12:15 +0000

Hi Matthew,

The Sanyo unit is more versatile in that it actually has a slow cooker setting. However the Zojirushi unit only has options to cook rice.

That said, it is quite easy to experiment with these rice cookers and try cooking different things. However if you specifically want buttons to press for different kinds of cooking, the Sanyo would be a better option. The Sanyo is less expensive than the Zojirushi unit.